Progress of a transaction:

1 / A member sells one or more items (the seller)
He describes each item in the most precise way, adds photos and fixes its selling price.

2 / Another member buys one of these items (the buyer)
He adds the item to his basket, chooses his delivery address and pays his order.manfrom (by credit card, Paypal or with their account UniversMini)

3 / Decision of the seller
The seller has 3 days to accept or decline the sale. If he accepts, he must send the item quickly (within 7 days maximum). The buyer is then debited for the amount of the commanof. If he refuses or if he does not decide within the time limit, themanof is canceled. The buyer is then not debited.

4 / The buyer receives his communicationmande
He goes to the site to confirm receipt and rate the seller. If he does not do so within 15 days having followed the seller's acceptance, the confirmation will be done automatically. The seller receives the money from his sale minus our commission only then.

Example of a typical transaction:

1 / On Monday, a buyer found a tractor that interests him. The seller has set the price of his item at 20.00 euros + 7.00 euros for postage. The buyer will therefore validate his commande and pay the 27.00 euros. The seller is immediately alerted by email.

2 / Always on Monday, the seller accepts the communicationmanof. He can now view the buyer's contact information and send the item to him. At the same time the buyer is debited for his 27.00 euros.

3 / On Tuesday, the seller prepares the package and ships it to the buyer.

4 / On Thursday, the buyer receives his tractor. All he has to do is confirm receipt and then rate the seller.

5 / On Friday morning, the seller receives the money for his sale, i.e. 25.10 euros (20.00 euros (the price of his item) - 1.90 euros * (our commission) + 7.00 euros (shipping costs)).

The buyer will therefore have received his tractor in less than 4 days.

* 0.40 euro + 7.5% of the item's selling price

Frequently asked Questions :

1 / I passed commanbut the seller does not accept the sale?
If the seller has not accepted the sale within 3 days of your confirmationmande, it is automatically canceled. You will therefore not be charged for your purchase. The seller will be penalized because he will see his response rate drop.

2 / I passed commanof but I do not receive anything?
A seller must send his items within 7 days maximum of his acceptance of sale. It may be that the buyer had a setback or simply postal slowness. If, however, you do not receive anything at the end 10 days you just need to alert the seller by placing your commanfrom to "Litigation". You will then have the opportunity to contact the seller and UniversMini. A seller will never receive the money from their sale if the buyer does not confirm receipt of their order.manof.

3 / I have a problem with an item received?
If you receive an item that is defective or does not correspond to the description of your purchase, you have 15 days to place the order.manof in dispute. You will then have the opportunity to contact the seller and UniversMini to find a solution.

4 / A seller accepted but another refused on the same commanof?
If you have passed a commancontaining articles from several sellers and one of them refused themande, you are only charged for the amount of the items accepted. At the bottom of your commande, a summary shows you the amounts that have been credited back to you following a seller's refusal.

5 / I sold an item but the buyer does not confirm receipt?
If the buyer does not confirm receipt himself and no dispute is open, you will receive your winnings 15 days after accepting the sale.

6/ What are the different delivery methods?
For France, we offer 3 delivery methods, find all the information by here.
For other countries and depending on the choice of the seller, up to 3 carriers can be offered to you.

A question without answer ? Contact the customer service UniversMini.